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VAT Exemption

InfraSupply UK supports VAT-exempt purchasing where permitted under applicable UK VAT legislation. If your organisation qualifies for VAT relief or VAT exemption, you may apply by submitting the appropriate supporting documentation for review.

Who May Be Eligible?

Eligibility for VAT exemption or relief depends on UK VAT legislation and the nature of the purchase.

Customers who may qualify include certain:

  • Charities
  • Educational organisations
  • Government bodies
  • Healthcare organisations
  • Other organisations eligible for VAT relief under UK law

Eligibility is assessed on a case-by-case basis.

Required Documentation

To process your application, please provide any documentation that supports your eligibility for VAT relief or exemption.

This may include:

  • VAT exemption documentation
  • Charity eligibility documentation
  • VAT registration details (where applicable)
  • Any additional supporting documents requested by our team

How to Apply

Please email your documentation together with your account details to: support@infrasupply.co.uk

Our team will review your application and contact you if additional information is required.

Verification & Approval

Applications are normally reviewed within 1–2 business days.

Once your application has been approved, we will update your account and notify you by email.

Important Information

VAT relief can only be applied after your application has been reviewed and approved.

Orders placed before approval may be charged VAT where applicable and cannot normally be amended after checkout.

Additional Information

VAT exemption and relief are subject to current UK VAT legislation.

InfraSupply UK reserves the right to request additional documentation to verify eligibility before approving any application.

Need Assistance?

If you have any questions regarding VAT exemption or require assistance with your application, please contact our customer support team at: support@infrasupply.co.uk

We're happy to help.