Infra Supply delivers enterprise-grade servers, networking hardware, and storage
solutions to businesses across the UK — competitive pricing, rapid fulfilment.
Unit 3A 34-35 Hatton Garden Holborn London EC1N 8DX
📋
Purchase Orders
Accepted from businesses, schools & public sector
Terms and Conditions
Effective Date: 05-01-2026
1. Introduction & Agreement
Welcome to infrasupply.co.uk (the ‘Website’), operated by Infra Supply (‘Infra Supply’, ‘we’, ‘us’, or ‘our’). Infra Supply is a company registered in England and Wales. These Terms and Conditions (‘Terms’) govern your access to and use of the Website. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website. These Terms are governed by the laws of England and Wales. We may update these Terms from time to time; your continued use constitutes acceptance of the updated Terms.
2. Site Access
You must be at least 18 years of age, or accessing under supervision of a parent or legal guardian. We grant you a limited, non-exclusive, non-transferable licence to access and use the Website for personal, non-commercial purposes. You may not use the Website for commercial purposes, copy or distribute content, use automated tools, or attempt unauthorised access.
3. Intellectual Property & Content
All content on the Website is the property of Infra Supply or its licensors and is protected by UK and international intellectual property laws. You may not reproduce, modify, or distribute any content without prior written consent.
4. Third-Party Links
The Website may contain links to external websites for convenience only. These do not constitute an endorsement by Infra Supply. We accept no responsibility for their content or availability.
5. Pricing, Product Descriptions & Availability
We take reasonable care to ensure accuracy. However, Infra Supply reserves the right to refuse or cancel orders placed at incorrect prices, correct errors at any time, and contact you if the correct price differs. All prices are in GBP and inclusive of VAT where applicable.
6. Acceptance of Orders
Placing an order does not constitute a binding contract until we have dispatched the goods or sent explicit confirmation. Infra Supply reserves the right to refuse any order. Orders exceeding £500 may require additional verification.
7. Consumer Rights & Returns
You have the right to cancel your order within 14 calendar days of receiving goods under the Consumer Contracts Regulations 2013. Faulty or misdescribed goods are covered by the Consumer Rights Act 2015 — you are entitled to a full refund within 30 days, or repair/replacement thereafter.
8. Payment Methods
We accept Visa, MasterCard, Maestro, American Express, and PayPal. Bank transfer is available to qualifying business customers. All transactions are processed securely via SSL encryption. Payment is taken at point of order.
9. VAT & Taxation
All prices include UK VAT at the applicable rate unless stated otherwise. A VAT receipt is available on request. VAT-exempt customers must provide a valid exemption certificate to support@infrasupply.co.uk.
10. Disclaimer of Warranties
The Website and all content are provided on an ‘as is’ and ‘as available’ basis. Infra Supply makes no warranties of any kind to the fullest extent permitted by English law.
11. Limitation of Liability
Nothing limits Infra Supply’s liability for death or personal injury caused by negligence or fraud. Subject to this, Infra Supply shall not be liable for loss of income, business, profits, data, or indirect/consequential loss. Maximum liability shall not exceed the price paid for the relevant product.
12. Product Liability & Manufacturer Warranties
Where Infra Supply resells third-party products, those products are covered by the manufacturer’s warranty only, without affecting your statutory rights.
13. Customer Data Protection
Infra Supply is committed to protecting your personal data in accordance with UK GDPR and the Data Protection Act 2018. See our Privacy Policy for full details.
14. Governing Law & Jurisdiction
These Terms are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction.
15. Contact Information
Infra Supply, 60 Tottenham Court Road, Fitzrovia, London, W1T 2EW, United Kingdom
Email: support@infrasupply.co.uk | Phone: +44 161 250 6649 | Website: infrasupply.co.uk
Privacy Policy
Effective Date: 05-01-2026
1. Introduction
Infra Supply (‘we’, ‘us’, ‘our’) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal data when you visit infrasupply.co.uk. We comply with UK GDPR and the Data Protection Act 2018 and are registered with the Information Commissioner’s Office (ICO).
2. Who We Are & How to Contact Us
Data Controller: Infra Supply — infrasupply.co.uk — privacy@infrasupply.co.uk — United Kingdom. For all data protection enquiries, please contact our Data Protection Lead at the email above.
3. Personal Data We Collect
We collect data you provide directly (name, email, phone, billing/delivery address, payment information, account credentials, correspondence, testimonials) and data collected automatically (IP address, browser type, pages visited, referring URLs, cookie/session data).
4. Legal Basis for Processing
We rely on: contract performance (to fulfil orders), legal obligation (to comply with UK law), legitimate interests (fraud prevention, security, service improvement), and consent (for marketing communications, which you may withdraw at any time).
5. How We Use Your Data
To process and fulfil orders; manage your account; process payments and prevent fraud; provide customer service; send marketing communications where consented; comply with legal obligations; improve our Website; and protect system security.
6. Sharing Your Personal Data
We do not sell, rent, or trade your data. We may share it with trusted service providers acting on our instructions, marketplace sellers for order fulfilment, authorities where required by law, and in business transfers with equivalent privacy safeguards. International transfers comply with UK GDPR requirements.
7. Cookies
We use essential cookies (required for checkout), analytics cookies (to understand usage), and advertising cookies (third-party). You can manage cookies via your browser settings. Disabling essential cookies will affect your ability to shop on infrasupply.co.uk.
8. Data Retention
Account and order data is retained for up to 7 years in compliance with UK tax regulations. You may request deletion at any time, subject to legal retention requirements.
9. Your Rights Under UK GDPR
You have the right to: access your data; rectification; erasure (‘right to be forgotten’); restrict processing; data portability; object to processing; and rights related to automated decision-making. Contact privacy@infrasupply.co.uk. We respond within one calendar month at no charge.
10. Security
We implement SSL/TLS encryption, secure access-controlled servers, role-based access controls, regular staff training, and physical security measures. In the event of a breach posing risk to your rights, we will notify the ICO within 72 hours and inform affected individuals as required.
11. Children’s Privacy
Our Website is not directed at children under 13. We do not knowingly collect data from children under 13. Under-18s may only use infrasupply.co.uk under parental or guardian supervision.
12. Marketing Communications
We only send marketing emails where you have given consent or where we have a legitimate interest. You may opt out at any time via the unsubscribe link in any email, by emailing privacy@infrasupply.co.uk, or by updating your account preferences.
13. Changes to This Policy
We may update this Privacy Policy at any time. Material changes will be notified by posting the updated policy on this page and updating the effective date. Your continued use of the Website constitutes acceptance.
14. Complaints
If dissatisfied with how we have handled your data, please contact us first at privacy@infrasupply.co.uk. You may also lodge a complaint with the ICO: www.ico.org.uk — 0303 123 1113 — Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.