Terms & Conditions
Last Updated: 23 June 2026
Welcome to InfraSupply UK. These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.
Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website in any unlawful manner.
- Attempt to interfere with the operation or security of the website.
- Introduce viruses or malicious software.
- Copy, reproduce or distribute website content without our written permission.
Product Information
We make every effort to ensure product descriptions, specifications and pricing are accurate. However, errors may occasionally occur.
If we discover an error relating to your order, we will contact you before processing it.
Orders
Placing an order does not constitute acceptance of that order.
We reserve the right to refuse or cancel an order for reasons including:
- Product unavailability
- Pricing errors
- Payment authorisation failure
- Suspected fraudulent activity
Pricing
All prices displayed on our website are shown in Pounds Sterling (£).
Prices include or exclude VAT as clearly indicated on the product page and during checkout.
Delivery charges are shown before payment is completed.
Payment
Payment must be received before goods are dispatched.
We accept payment using the methods displayed during checkout.
Delivery
Estimated delivery times are provided for guidance only and are not guaranteed.
We are not responsible for delays caused by courier services, customs authorities or events outside our reasonable control.
Returns & Refunds
Returns and refunds are handled in accordance with our Returns Policy and applicable UK consumer legislation.
If you wish to return an item, please contact our customer support team before sending goods back.
Warranty
Where applicable, products may be covered by a manufacturer or seller warranty.
Warranty terms vary depending on the product and manufacturer.
Intellectual Property
All content on this website, including text, graphics, logos, images and software, is the property of InfraSupply UK or its licensors and is protected by applicable intellectual property laws.
Third-Party Links
Our website may contain links to external websites for your convenience.
We are not responsible for the content, availability or privacy practices of those websites.
Limitation of Liability
Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.
To the fullest extent permitted by law, InfraSupply UK shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of products.
Nothing in these Terms affects your statutory rights as a consumer.
Termination
We reserve the right to suspend or terminate access to our website where we reasonably believe these Terms have been breached.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Changes to These Terms
We may update these Terms & Conditions from time to time. Updated versions will be published on this page with the revised “Last Updated” date.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact:
Email: support@infrasupply.co.uk