Winning in business means working smarter. The HP LaserJet Pro MFP M428 is designed to let you focus your time where it’s most effective – growing your business and staying ahead of the competition.
Dynamic security enabled printer Certain HP printers are intended to work only with cartridges that have a new or reused HP chip or electronic circuitry. These printers use dynamic security measures to block cartridges using a non-HP chip or electronic circuitry. Periodic firmware updates will maintain the effectiveness of these measures and block cartridges that previously worked. Reused HP chips and electronic circuitry enable the use of reused, remanufactured, and refilled cartridges.
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Item Overview
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Description
Specification
Buying Reasons
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Description
Product Features:
- Scan to email; Two-sided scanning
- Print, Copy, Scan, Fax, Email
- Prints up to 38 ppm
- Fine Lines (1200 x 1200 dpi)
- Business Laser Mono printing
- 1200 x 1200 DPI
- Printing colours: Black
- A4 38 ppm
- Colour copying Colour scanning Mono faxing
- Apple AirPrint, Google Cloud Print, HP ePrint, Mopria Print Service
- Direct printing
- USB port Wi-Fi Ethernet LAN
- Internal memory: 512 MB Built-in processor 1200 MHz
- 12.6 kg
Warranty: One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to http://www.hp.com/support to learn about HP award winning service and support options in your region. (wty code 4E; wty ID A033)
HP LaserJet Pro MFP M428fdw, Print, Copy, Scan, Fax, Email, Scan to email; Two-sided scanning
LaserJet Pro MFP M428fdw
HP LaserJet Pro MFP M428fdw, Print, Copy, Scan, Fax, Email, Scan to email; Two-sided scanning, Laser, Mono printing, 1200 x 1200 DPI, A4, Direct printing, Grey, White
HP LaserJet Pro MFP M428fdw, Print, Copy, Scan, Fax, Email, Scan to email; Two-sided scanning. Print technology: Laser, Printing: Mono printing, Maximum resolution: 1200 x 1200 DPI. Copying: Colour copying, Maximum copy resolution: 600 x 600 DPI. Scanning: Colour scanning, Optical scanning resolution: 1200 x 1200 DPI. Faxing: Mono faxing. Duplex functions: Print, Copy, Scan. Maximum ISO A-series paper size: A4. Wi-Fi. Direct printing. Product colour: Grey, White
Specification
Printing
Duplex printing mode
Auto
Print resolution black
1200 x 1200 DPI
Print technology
Laser
Printing
Mono printing
Duplex printing
Yes
Maximum resolution
1200 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)
38 ppm
Warm-up time
45 s
Time to first page (black, normal)
6.3 s
Time to first page (colour, normal)
6.3 s
Print margin top (min)
5 mm
Print margin bottom (min)
5 mm
Print margin left (min)
4 mm
Print margin right (min)
4 mm
N-in-1 print function
Yes
Secure printing
Yes
Copying
Duplex copying
Yes
Copying
Colour copying
Maximum copy resolution
600 x 600 DPI
Copy speed (black, normal quality, A4)
38 cpm
Time to first copy (black, normal)
7.2 s
Maximum number of copies
999 copies
Copier resize
25 - 400%
ID-card copy function
Yes
Auto fit function
Yes
Scanning
Duplex scanning
Yes
Scanning
Colour scanning
Optical scanning resolution
1200 x 1200 DPI
Maximum scan resolution
1200 x 1200 DPI
Maximum scan area
216 x 297 mm
Scanner type
Flatbed & ADF scanner
Scan technology
CIS
Scan to
E-mail, Software, TWAIN, WIA, File
Scan speed (colour)
20 ppm
Scan speed (black)
29 ppm
Image formats supported
JPG, TIFF
Document formats supported
PDF
Input colour depth
24 bit
Greyscale levels
256
Scan drivers
TWAIN, WIA
Fax
Faxing
Mono faxing
Fax resolution (black)
300 x 300 DPI
Fax transmission speed
3 sec/page
Modem speed
33.6 Kbit/s
Fax memory
400 pages
Auto-redialing
Yes
Speed dialling
Yes
Fax speed dialing (max numbers)
120
Fax forwarding
Yes
Fax broadcasting
119 locations
Fax delayed sending
Yes
Auto reduction
Yes
Features
Recommended duty cycle
750 - 4000 pages per month
Maximum duty cycle
80000 pages per month
Duplex functions
Print, Copy, Scan
Digital sender
Yes
Number of print cartridges
1
Printing colours
Black
Page description languages
PCL 6, PostScript 3, URF, PWG, PDF
Printer fonts
Scalable, TrueType
All-In-One-multitasking
Yes
Country of origin
Brazil, China, Mexico
HP segment
Business
Input & output capacity
Total number of input trays
2
Total input capacity
350 sheets
Total output capacity
150 sheets
Paper tray 1 input capacity
100 sheets
Paper tray 2 input capacity
250 sheets
Auto document feeder (ADF)
Yes
Auto document feeder (ADF) input capacity
50 sheets
Maximum number of input trays
3
Maximum input capacity
900 sheets
Maximum output capacity
150 sheets
Paper handling
Maximum ISO A-series paper size
A4
Maximum print size
207.4 x 347.1 mm
Paper tray media types
Bond paper, Envelopes, Heavy paper, Labels, Letterhead, Plain paper, Recycled paper, Rough paper, Thick paper
ISO A-series sizes (A0...A9)
A4, A5, A6
ISO B-series sizes (B0...B9)
B5
ISO C-series sizes (C0...C9)
C5
Non-ISO print media sizes
Oficio, 16K, Statement
JIS B-series sizes (B0...B9)
B5, B6
Envelopes sizes
10, Monarch, B5, C5, DL
Photo paper sizes (imperial)
4x6,5x8"
Custom media width
76.2 - 215.9 mm
Custom media length
127 - 355.6 mm
Paper tray media weight
60 - 200 g/m²
Auto Document Feeder (ADF) media weight
60 - 120 g/m²
Duplex media weight
60 - 120 g/m²
Ports & interfaces
Direct printing
Yes
USB port
Yes
USB 2.0 ports quantity
1
Network
Wi-Fi
Yes
Ethernet LAN
Yes
Cabling technology
10/100/1000Base-T(X)
Ethernet LAN data rates
10,100,1000 Mbit/s
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Wi-Fi Direct
Yes
Security algorithms
AES, EAP-TLS, HTTPS, IPPS, LEAP, PEAP, SNMPv2, SNMPv3, SSL/TLS, TKIP, WEP, WPA, WPA2-Enterprise
Mobile printing technologies
Apple AirPrint, Google Cloud Print, HP ePrint, Mopria Print Service
Performance
Maximum internal memory
512 MB
Card reader integrated
No
Internal memory
512 MB
Built-in processor
Yes
Processor frequency
1200 MHz
Sound pressure level (printing)
53 dB
Sound pressure level (scanning)
48 dB
Sound power level (printing)
6.7 dB
Design
Product colour
Grey, White
Market positioning
Business
Built-in display
Yes
Display
CGD
Display diagonal
6.86 cm (2.7")
Touchscreen
Yes
Control type
Touch
Colour display
Yes
Power
Power consumption (average operating)
510 W
Power consumption (PowerSave)
0.06 W
Power consumption (printing)
510 W
Power consumption (ready)
7.5 W
Power consumption (sleep)
0.9 W
Power consumption (off)
0.06 W
Energy Star Typical Electricity Consumption (TEC)
0.4125 kWh/week
AC input voltage
110 - 240 V
AC input frequency
50/60 Hz
Brand-specific features
HP Auto-On/Auto-Off
Yes
System requirements
Windows operating systems supported
Windows 11, Windows 8.1, Windows 8, Windows 7, Windows 10
Mac operating systems supported
Mac OS X 10.14 Mojave, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra
Other operating systems supported
iOS, Android
Operational conditions
Operating relative humidity (H-H)
30 - 70%
Recommended humidity operating range
30 - 70%
Operating temperature (T-T)
10 - 32.5 °C
Certificates
Certification
CISPR 32:2012/EN 55032:2012 - Class B, CISPR 32:2015/EN 55032:2015 - Class B, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55024:2010+A1:2015, FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 6;
Sustainability
Sustainability compliance
Yes
Sustainability certificates
Blue Angel, ENERGY STAR, EPEAT Silver
Sustainable technologies and materials
Mercury-free
Doesn't contain
Mercury
Weight & dimensions
Width
420 mm
Depth
390 mm
Height
323 mm
Weight
12.6 kg
Packaging data
Package width
497 mm
Package depth
398 mm
Package height
490 mm
Package weight
15.5 kg
Packaging content
Cartridge(s) included
Yes
Included cartridge capacity (black)
3000 pages
Cables included
AC, Phone
Warranty card
Yes
Logistics data
Harmonized System (HS) code
84433100
Pallet gross weight
487.7 kg
Technical details
Master (outer) cases per pallet layer
6 pc(s)
Other features
Number of users
10 user(s)
Recommended system requirements
2 GB available hard disk space, Internet connection, USB port, Internet browser.
Buying Reasons
Built to keep you – and your business – moving forward
Scan files directly to Microsoft® SharePoint, email, USB, and network folders.[1]
Help save time by automating all the steps in a complicated workflow and use at a touch of a button.[2]
Print wirelessly even without the network, stay connected with dual band Wi-Fi and Wi-Fi direct.[3,4,5]
Print effortlessly from any device, virtually anywhere, to any HP printer – securely through the cloud.[6]
Simply designed to uncomplicate your day
Set up this MFP fast, and easily manage device settings to help increase overall printing efficiency.
Tackle tasks quickly and easily – with the simple 6.8 cm colour touchscreen.
Print Microsoft office formatted files in addition to PDFs right off your USB drive.[10]
Avoid interruptions with an HP LaserJet MFP designed to be streamlined for maximum productivity.
Sustainability is smart business
Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner cartridges.
Help save paper right out of the box. The duplex print setting is set at default paper savings mode.[11]
Saves up to 22% over prior products.[12]
Help save energy with HP Auto-on/Auto-off technology. [13]
Best-in-class security – detect and stop attacks[7]
A suite of embedded security features help protect your MFP from being an entry point for attacks.[6]
Help ensure the security of confidential information with optional PIN/Pull printing to retrieve print jobs.[8]
Optional HP JetAdvantage Security Manager lets you set configuration.
Thwart potential attacks and take immediate action with instant notification of security issues.[9]
Media
Disclaimer
[1] Some scan apps may require an Internet connection to the printer. Services may require registration. App availability varies by country, language, and agreements. For details, see http://www.hpconnected.com
[2] Connect printer/MFP to the network and complete customisation through the Embedded Web Server.
[3] Wireless operations are compatible with 2.4 GHz and 5 GHz operations. App or software and HP ePrint account registration may also be required. Some features require purchase of an optional accessory. Learn more at http://hp.com/go/mobileprinting.
[4] Feature only supported on the HP LaserJet Pro MFP M428dw and M428fdw. Wireless performance is dependent on physical environment and distance from access point, and may be limited during active VPN connections.
[5] Feature is supported on the HP LaserJet Pro Mfp M428dw and M428fdw only. Mobile device needs to be connected directly to the Wi-Fi network of a wireless direct–capable MFP or printer prior to printing. Depending on mobile device, an app or driver may also be required. Learn more at http://hp.com/go/businessmobileprinting.
[6] To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription or accessory may be required. For more information, visit http://hp.com/go/roam.
[8] Pin printing enabled via USB installed in rear of device.
[9] Instant threat notifications can appear on the device control panel when a potential threat occurs from malicious intent or there is a bug or vulnerability in the firmware code of the device. If this error raises concern, please contact your company IT representative or, if unavailable, HP Support, who can investigate the cause through analysis of device syslog data using a standard SIEM tool from McAfee, Splunk, Arcsight or SIEMonster. The control panel error message may show an error code on a blue screen during code signature checks or memory write intrusions.
[10] Microsoft and PowerPoint are U.S. registered trademarks of the Microsoft group of companies. Feature works with Microsoft Word and PowerPoint 2003 and later. Only Latin language fonts are supported.
[11] All new product introductions beginning in Fall 2019 will include consistent worldwide default duplex settings (across bundles/drivers); Spring 2019 will include consistent worldwide default duplex settings for most products across the most common drivers.
[12] Based on HP Internal testing using normalised TEC Value, 2019.
Technical specification disclaimers
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Measured using ISO/IEC 17629. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.
First Copy Out from Ready and Simplex Copy Speed measured using ISO/IEC 29183, Duplex Copy Speed measured using ISO/IEC 24735, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application and document complexity.
Scan speeds measured from ADF. Actual processing speeds may vary depending on scan resolution, network conditions, computer performance, and application software.
Rates achieved with Fast (V.34), standard resolution and simple images.
Local printing requires mobile device and printer to be on the same network (usually Wi-Fi access points bridge wireless to wired connections) or have a direct wireless connection. Wireless performance is dependent on physical environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. For more information visit http://www.hp.com/go/mobileprinting. To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription may be required. For more information, visit http://www.hp.com/go/roam.
Without trays and covers extended.
Acoustic values are subject to change. For current information see http://www.hp.com/support. Configuration tested: base model, simplex printing, A4 paper at an average of 38 ppm.
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on measurement of 115 V device.
TEC is equal to Best TEC. Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Energy Star value typically based on measurement of 115 V device.
EPEAT® registered where applicable. EPEAT registration varies by country. See http://www.epeat.net for registration status by country.
In box cartridge yield: 3,000 black pages based on ISO/IWC 19752 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see: http://www.hp.com/go/learnaboutsupplies. Pages may vary based on customer printing conditions and usage.
Toner cartridges designed for distribution and use within a designated region only; Will not work outside of designated region.
Declared yield value in accordance with ISO/IEC 19752. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies.
Measured using ISO 24734 Feature Test, A5 Landscape Feed. Speed may vary based on content, PC, media orientation, and media type.
Measured using ISO/IEC 24734 Office Suite and Feature Tests, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, document complexity, media size, media orientation and media type. HP High Speed may require FW upgrade to enable.
[2] Connect printer/MFP to the network and complete customisation through the Embedded Web Server.
[3] Wireless operations are compatible with 2.4 GHz and 5 GHz operations. App or software and HP ePrint account registration may also be required. Some features require purchase of an optional accessory. Learn more at http://hp.com/go/mobileprinting.
[4] Feature only supported on the HP LaserJet Pro MFP M428dw and M428fdw. Wireless performance is dependent on physical environment and distance from access point, and may be limited during active VPN connections.
[5] Feature is supported on the HP LaserJet Pro Mfp M428dw and M428fdw only. Mobile device needs to be connected directly to the Wi-Fi network of a wireless direct–capable MFP or printer prior to printing. Depending on mobile device, an app or driver may also be required. Learn more at http://hp.com/go/businessmobileprinting.
[6] To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription or accessory may be required. For more information, visit http://hp.com/go/roam.
[8] Pin printing enabled via USB installed in rear of device.
[9] Instant threat notifications can appear on the device control panel when a potential threat occurs from malicious intent or there is a bug or vulnerability in the firmware code of the device. If this error raises concern, please contact your company IT representative or, if unavailable, HP Support, who can investigate the cause through analysis of device syslog data using a standard SIEM tool from McAfee, Splunk, Arcsight or SIEMonster. The control panel error message may show an error code on a blue screen during code signature checks or memory write intrusions.
[10] Microsoft and PowerPoint are U.S. registered trademarks of the Microsoft group of companies. Feature works with Microsoft Word and PowerPoint 2003 and later. Only Latin language fonts are supported.
[11] All new product introductions beginning in Fall 2019 will include consistent worldwide default duplex settings (across bundles/drivers); Spring 2019 will include consistent worldwide default duplex settings for most products across the most common drivers.
[12] Based on HP Internal testing using normalised TEC Value, 2019.
Technical specification disclaimers
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Measured using ISO/IEC 17629. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended warranty period.
First Copy Out from Ready and Simplex Copy Speed measured using ISO/IEC 29183, Duplex Copy Speed measured using ISO/IEC 24735, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application and document complexity.
Scan speeds measured from ADF. Actual processing speeds may vary depending on scan resolution, network conditions, computer performance, and application software.
Rates achieved with Fast (V.34), standard resolution and simple images.
Local printing requires mobile device and printer to be on the same network (usually Wi-Fi access points bridge wireless to wired connections) or have a direct wireless connection. Wireless performance is dependent on physical environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. Wireless broadband use requires separately purchased service contract for mobile devices. Check with service provider for coverage and availability in your area. For more information visit http://www.hp.com/go/mobileprinting. To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription may be required. For more information, visit http://www.hp.com/go/roam.
Without trays and covers extended.
Acoustic values are subject to change. For current information see http://www.hp.com/support. Configuration tested: base model, simplex printing, A4 paper at an average of 38 ppm.
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on measurement of 115 V device.
TEC is equal to Best TEC. Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Energy Star value typically based on measurement of 115 V device.
EPEAT® registered where applicable. EPEAT registration varies by country. See http://www.epeat.net for registration status by country.
In box cartridge yield: 3,000 black pages based on ISO/IWC 19752 and continuous printing. Actual yields vary considerably based on images printed and other factors. For details see: http://www.hp.com/go/learnaboutsupplies. Pages may vary based on customer printing conditions and usage.
Toner cartridges designed for distribution and use within a designated region only; Will not work outside of designated region.
Declared yield value in accordance with ISO/IEC 19752. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies.
Measured using ISO 24734 Feature Test, A5 Landscape Feed. Speed may vary based on content, PC, media orientation, and media type.
Measured using ISO/IEC 24734 Office Suite and Feature Tests, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, document complexity, media size, media orientation and media type. HP High Speed may require FW upgrade to enable.